Privacy Policy to protect individual rights, especially in relation to automated processing and with the desire to be transparent with the User, has established a policy that includes all such treatments, the purposes pursued by the latter, the legitimacy of them and also the instruments available to the User to exercise their rights.

Navigation on this website implies full acceptance of the following provisions and conditions of use. The use of cookies will be accepted. If you do not agree, send an e-mail to

The updated version of this privacy policy is the only one applicable for the duration of the use of the website until there is no other version that replaces it.

For further information on the protection of personal data we invite you to consult the website of the AEPD (Spanish Agency for Data Protection)

Data collection

Your data are collected by the HOLDER.

Personal data refers to all information referring to an identified or identifiable natural person (affected person). An identifiable person is understood to be a person who can be identified, directly or indirectly, above all by reference to a name, an identification number (DNI, NIF, NIE, passport) or to one or more specific elements, specific to their physical, physiological, genetic, psychological, economic, cultural or social identity.

The general data that will be collected are: Name and surname, address, e-mail, telephone number, date of birth, data related to means of payment. Other types of data may be collected when the User is informed.

For what purpose are your personal data treated?

The purpose of the processing of personal data that may be collected is to use them mainly by the HOLDER for the management of their relationship with you, to offer products and services according to your interests, improve your user experience and where appropriate, for the processing of their requests, requests or orders. A commercial profile will be drawn up based on the information you provide. Automated decisions will not be made based on this profile.

The data provided will be kept for as long as the commercial relationship is maintained, provided that the interested party does not request its deletion, or for the years necessary to comply with legal obligations.

They will be registered in the client file and their treatment will be registered in the treatment register that the HOLDER must keep (before 25 May 2018 it could also be included in the file elaborated with the personal data registered in the AEPD (Spanish Data Protection Agency) or competent body of the respective Autonomous Community).

What is the legitimacy for the treatment of your data?

The legal basis for the processing of your personal data is:

  • The correct execution or fulfillment of the contract
  • The legitimate interest of the HOLDER
  • The consent of the user or client for the processing of their data

To whom will the data be communicated?

The User’s personal data may eventually be communicated to third parties related to the HOLDER by contract in order to carry out the necessary tasks for the management of his account as a client and without having to give his authorization.

Also when communications had to be made to the authorities in the event that the User had taken actions contrary to the Law or failed to comply with the content of the legal notice.

The User’s data may be communicated to other companies in the group, if any, for internal administrative purposes that may involve the processing of such data.

The User’s personal data may be transferred to a third country or to an international organization, but the User must be informed when the transfer will take place, and of the conditions of the transfer and of the recipient.

When some data are obligatory to access specific functionalities of the website, the HOLDER will indicate this obligatory nature at the time of collection of data from the User.


When browsing this site, cookies from the HOLDER of the site in question and / or third party companies, may be deposited on your computer, tablet or mobile phone. During the first navigation, an explanatory banner on the use of cookies will appear.
Therefore, by continuing the navigation, the User will be considered as informed and will have accepted the use of such “cookies”. The consent granted will be valid for a period of thirteen months.

For further information please consult our cookie policy.

User rights

The user is informed of the possibility of exercising their rights through the following forms that we want to facilitate:
access, rectification, cancellation and opposition. Each person also has the right to limit the processing relating to his or her person, the right to eliminate the transfer of personal data transmitted to the data controller and the right to the portability of his or her data.

The user has the possibility of submitting a complaint to the AEPD (Spanish Data Protection Agency) or competent body of the respective Autonomous Community, when they have not obtained a satisfactory solution in the exercise of their rights through a letter addressed to it.

Unless the User objects, by sending an email to the email address, your data may be used, if appropriate, to send commercial information Cortinas Isabel S.A.

The data provided will be kept while maintaining the business relationship or for as many years as necessary to meet legal obligations.

The User is responsible for the information provided through this website is true, responsible for the accuracy of all data you communicate and keep it updated to reflect a real situation, being responsible for false or inaccurate information you provide and the damage, inconvenience and problems that could cause Cortinas Isabel S.A or third parties.

This information will be kept and managed with due confidentiality, applying the necessary computer security measures to prevent access or misuse of data, manipulation, deterioration or loss.

However, the User must bear in mind that the security of computer systems is never absolute. When personal data is provided over the Internet, such information may be collected without your consent and processed by unauthorized third parties.

Cortinas Isabel S.A disclaims any responsibility for the consequences of such acts may have for the User, if it published the information voluntarily.

You may access and exercise these rights by written and signed request that may be sent to the address Calle Feria 11, attaching a photocopy of ID card or equivalent document.

The request may also be sent to the following e-mail address:

For your information we indicate that the Data Protection Delegate is Cortinas Isabel S.A. These rights will be attended, within 1 month, which may be extended to 2 months if the complexity of the application or the number of applications received so requires. All of this without prejudice to the duty to conserve certain data in the legal terms and until the possible responsibilities derived from a possible treatment, or, in its case, from a contractual relation, are prescribed.

In addition to the foregoing, and in relation to data protection regulations, users who so request have the possibility of organising the destination of their data after their death.